SuperMap User Service Agreement


1. General

1.1 Welcome to the Beijing SuperMap Software Co., Ltd. (hereinafter referred to as "SuperMap"). SuperMap is the name we use to refer to our whole company. When we use the words “we”, “us” or “our/ours”, we mean SuperMap and when we use word “you”, we mean user. Clicking “Agree” button during registration or using our Content or Services mean you are fully accepting all the terms and conditions of this agreement.

1.2 The SuperMap User Service Agreement includes any forwarded guidelines or rules applicable to specific Content or Services (as defined below) and, as updated by SuperMap from time to time. This is a legally binding agreement and if you do not agree to the SuperMap User Service Agreement, you are not authorized to use our any Content or Services.

1.3 User must read this agreement before using any Content or Services provided by SuperMap. In case, if user disagree with SuperMap User Service Agreement at any time and any stage it will cause termination of the services provided by SuperMap.

2. Registration Information

2.1 After completing the registration application and submit it, you will get access to our services. You must provide valid, accurate, legal and complete information during registration process and keep updating these timely. In case, if you provide any invalid, inaccurate, illegal or incomplete information it will cause termination from our services at any time and any stage.

2.2 Once you get registered with our account, you will get access to our several online services.

2.3 We keep all the information confidential during browsing and trading such as your personal name, company name, communication address, contact number, e-mail address etc. Unless, authorized by you or otherwise required by law, we do not disclose your privacy information to the outside world.

2.4 Account information will be generated after your successful registration to our system. It is your responsibility to carefully store and use the registration information such as your user name and password. You may be subject to password leak due to improper storage from your side. If you find any illegal use of your account or a security break, please notify us immediately and report the case to the public security organ.

2.5 You are not allowed to lend your account to others, otherwise you shall bear all the liabilities arising therefrom and bear joint and several liability with the actual user. We have the rights to terminate the services at any time and any stage.

2.6 You must abide by the terms and conditions of this agreement and use our Content or Services correctly. In case, if you violate any of the terms of this agreement, we shall have the rights to suspend or terminate services according to the agreement after notifying you. At the same time, we reserve the right to recover the account number and user name at any time and any stage.

3. Software Verification and Information Collection

This section describes the account login data processed by us, the way and purpose of processing account login data. We provide several products such as GIS Server Software, GIS Desktop Software, GIS Application Software on different terminals and Online GIS public cloud platform for business processing related to spatial location. These products can be used by logging in through account.

We collect data by your interactions with our products, cloud license usage, product operational behavior, information that you feed back to us and experience of the product. The data we collect depends on the environment in which you use our GIS products, the choices you make and the products and features you use. By registering or using your account, you agree that we have rights to collect and use the foregoing data at no charge. We ensure you that we do not collect your business data in any form, including raw business data, processed data and business screenshots.

We use the collected data to provide you with a rich interactive experience and more optimized product system. The typical purposes of our data use include:

To achieve these goals, we combine data collected from different environments (such as in the process of using two our products) to provide you with a more seamless, consistent, and personalized experience such as business decisions and other legal purposes.

4. Rules of Use

You must abide by the following rules to use our services. In case, if you do not abide by these conditions you have to bear all consequences. We have right to terminate the service at any time and any stage:

5. Service Content

5.1 We provide blogs, maps, professional GIS services, GIS platforms, online document resources and other services.

5.2 You understand and agree that we reserve the right to change, suspend, terminate, and cancel some or all of the services unilaterally and without prior notice.

5.3 Software, data or application services provided by us may charge a fee to you in return for some services. In this case, we will make a clear prompt on the relevant page. If you do not pay the relevant fees, the relevant products and services can’t be used.

5.4 In case, if you pay for relevant services, we are committed to provide 24 hours of stable service ensuring data and transaction security for advance notice of service changes.

6. Content Copyright

The content of the network services provided by us may include text, data, software, sound, pictures, videos, graphics, etc., unless otherwise stated, the copyright of these content are owned by us. All types of such content are protected by copyright, trademark and other ownership laws. You can use these content or services for personal learning, research or appreciation as well as for other non-commercial or non-profit uses. In addition, any use of the content or services of this website for other purposes requires the written permission of the website and related rights holders and payment. In the meantime, please follow the following terms when using:

Our logo must be fully displayed and the trademarks must not be altered, removed or obscured in any way. If you have specific needs, you must contact this website.

7. Legal Responsibility

7.1 If we notice or receive any report or complains from others that you violate the provisions of this agreement, we have the right to review and delete related content including but not limited, to your data and usage records at any time without prior notice depending on the circumstances. The offending account is subject to penalties including but not limited to warnings, bans, etc., and the user is notified to process the results.

7.2 You understand and agree that we have right to impose penalties on violations of relevant laws and regulations or the provisions of this agreement in accordance with reasonable judgment. We can take appropriate legal action against any user who violates the law and keep relevant information in accordance with laws and regulations. For departmental reports etc., you shall bear all legal liabilities arising therefrom.

7.3 You understand and agree that any claim, loss claimed by or against any third party arising out of or in connection with your breach of this agreement, including reasonable attorneys' fees, shall be paid to us and the cooperating company, affiliated company and protect it from damage.

8. Force Majeure and Other Exemptions

8.1 You understand and confirm that in the course of using the service, risk factors such as force majeure may be encountered, causing the service to be interrupted. Force majeure is an act that can’t be foreseen, can’t be overcome, and can’t be avoided. It has a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, plague epidemics and storms, and social events such as war, turmoil, government actions, etc. In the above situation, we will try our best to cooperate with the relevant units in the first time to repair in time. In case, if any damage caused to the user or the third party, we and the cooperation unit are exempted from the law.

8.2 This service, like most Internet services, may be affected by various security issues, including but not limited to your reasons, network service quality, social environment and other factors, such as the use of user information by others. Software downloaded or installed by users or other websites that are accessed contain viruses that threaten the security of the user's computer information and data, which in turn affects the normal use of the service. You should strengthen the information security and your information protection awareness and pay attention to strengthen password protection to avoid loss and harassment.

8.3 You understand and confirm that the service is interrupted or unsatisfied due to force majeure, computer virus or hacking, system instability, user location, user shutdown, and any other technology, internet, communication line, etc. we do not assume any responsibility for the risk of the your request and therefore any loss to the user or third party.

8.4 You understand and acknowledge that there are misleading, deceptive, threatening, defamatory, offensive or illegal information or infringement of the rights of others, from any other person in the course of using the Service. We do not accept any liability for any loss of information about you or third party caused by the anonymous or impersonal information and the behavior accompanying the information.

8.5 You understand and confirm that we need to repair or maintain the software or platform regularly or irregularly as per the scenario. In case, if the service is interrupted within a reasonable time due to such circumstances, we do not need to bear any responsibility for this, but we will give an advance notice in this scenario, if any.

8.6 We has the right to deal with illegal or breach of contract content in accordance with laws and regulations and this agreement. This right does not constitute our obligation or commitment. We cannot guarantee the timely detection of illegal or breach of contract or deal with it accordingly.

8.7 You understand and acknowledge that we are not responsible for the quality defects of the following products or services provided by us and any losses incurred by us:

8.8 We shall not be liable for any indirect, consequential, punitive, incidental, special or penalties, including loss of profits suffered as a result of your usage of the service (even if we have the possibility of being informed of such losses is also the case). Although, this agreement may contain conflicting regulations, our entire liability to you, regardless of the cause or behavior, does not exceed the cost (if any) paid by you to us for the services provided by us.

9. Service Change, Interruption and Termination

9.1 In view of the special nature of the network services, you agree that we reserve the right to change, discontinue or terminate some or all of the services (including fee-based services) at any time and any stage.

9.2 We reserve the right to change, discontinue or terminate the free or paid services provided to you in any of the following cases without any liability to you or any third party:

10. Others

10.1 We solemnly remind you to pay attention to the terms of this agreement exempting our liability and restricting user rights. Please read carefully and consider the risk.

10.2 The validity, interpretation and resolution of this agreement shall apply to the laws of the People's Republic of China. If there is any dispute or dispute between the user and us, it should be settled through friendly negotiation. If the negotiation fails, the user agrees to submit the dispute or dispute to the jurisdiction of the people's court under our domicile.

10.3 Nothing in this agreement shall be valid for any reason, or for any reason, and shall be binding on the parties.



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